Terms & Conditions
Welcome to Pets Best Friend Dog Daycare, Pet Boarding, and Pet Sitting (hereinafter referred to as "we," "our," or "us" ). These Terms and Conditions govern your use of our services and website. By using our services or accessing our website, you agree to these Terms and Conditions.
1. Services Provided
We provide pet daycare, boarding, and sitting services. Specific service terms and conditions may apply and will be communicated at the time of booking.
2. Client Responsibilities
- Pet Health and Behavior: All pets must be in good health, up-to-date on vaccinations, and free from contagious illnesses or parasites.
- Aggressive Pets: We reserve the right to refuse services for pets with aggressive behavior or those that pose a risk to staff, other animals, or themselves.
- Accurate Information: Clients must provide accurate information about their pet's health, behavior, and any special needs or dietary requirements.
3. Reservations and Payments
- Booking: Services are subject to availability and must be reserved in advance.
- Deposits and Payments: Payment terms, including deposits, will be communicated at the time of booking. All payments must be made before or upon drop-off.
- Cancellations: Cancellations must be made within the specified time frame to avoid fees.
4. Liability
- Pet Care: We will make every effort to provide the highest level of care. However, we are not liable for any illness, injury, or unexpected incidents that may occur during the provision of services.
- Damage: Pet owners are responsible for any damages caused by their pets to property, staff, or other animals.
5. Emergencies
In the event of a medical emergency, we will make every effort to contact the owner. If unavailable, we will seek veterinary care at the owner's expense.
6. Privacy Policy
We value your privacy. Personal information collected will only be used for service provision and communication purposes. We will not share your information with third parties without consent.
7. Website Use
- Content Ownership: All content on our website is the property of Pets Best Friend and may not be used or reproduced without permission.
- Accuracy: While we strive for accuracy, we do not guarantee the completeness or reliability of the information on our website.
8. Termination of Services
We reserve the right to terminate services at any time if a pet or client violates these Terms and Conditions.
9. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at petsbestfriend2025@gmail.com or (970) 673-6029.
By using our services or accessing our website, you acknowledge and agree to these Terms and Conditions.